Shipping & Returns

Shipping

 

1. Where do you ship?

We currently ship within the United States. If you’re located outside the U.S., please contact us at contact@theparijattree.com for inquiries about international shipping.

 

2. What are the shipping costs?

Shipping is free across the United States.

 

3. How long will it take for my order to arrive?

Orders are processed within 2 business days. We use USPS standard shipping, and delivery times vary between 5–7 business days based on your location.

 

4. Can I track my order?

Yes, once your order ships, you’ll receive a tracking number via email.

 

Returns & Exchanges

 

1. What is your return policy?

We accept returns on unused, undamaged products within 14 days of delivery. To initiate a return, please contact us at contact@theparijattree.com with your order number and details.

 

2. How do I return an item?

After contacting us, we’ll provide a return authorization and shipping instructions. Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.

  

3. What if my order is damaged or incorrect?

We strive for perfection, but if something goes wrong, we’ll make it right. Please contact us at contact@theparijattree.com within 7 days of delivery with photos of the issue.

 

If you have additional questions, feel free to reach out to us at contact@theparijattree.com.